A clearer path for Gibraltar businesses
We help established firms improve and keep up with rising demands, and help new businesses get started on a sound footing.
A guiding light for the journey
Stella Maris, the star of the sea, was long a guiding light for sailors finding their way. StellMare aims to play a similar role for businesses on the Rock: steady direction, practical support, and a smoother route to where you want to go.
Demands on local firms keep rising: customers expect more, rules tighten, and day-to-day admin expands. We help businesses that are already trading improve how they run and stay ahead of that pressure. We also help new ventures set up properly from the start, so they do not inherit avoidable problems later.
Compliance, IT, project management and product delivery are how we get there. The point is simpler: free your time, reduce wasted cost, serve customers better, and leave room to grow.
What we help you achieve
Time back
Less time lost to admin and firefighting. Clearer ways of working so owners and staff can focus on the business.
Lower wasted cost
Fewer overlapping tools and less paperwork for its own sake. Compliance and reporting that fit a business your size.
Better for customers
Smoother onboarding, clearer plans, and direct ways to stay in touch: email, offers and follow-up that bring people back.
Room to grow
Time and attention freed from daily friction can go into sales, service and the next stage of the business.
How we get you there
Four services behind the outcomes: compliance, IT, project management and product delivery. Shaped for Gibraltar businesses operating with EU and UK ties.
Meet Gibraltar, EU and UK obligations without building a compliance department you do not need. Policies, records and controls that staff can follow.
- GDPR and data protection in practice
- AML / CTF processes where required
- Audit trails and retention sized to you
- Less rework when regulators or funders ask
Choose and set up software that fits how you work, or build a focused custom piece when ready-made tools do not. The aim is fewer logins and less time spent managing systems.
- Decide buy versus build before you spend
- European hosting and email options
- Links between systems you already trust
- Websites and tools your staff can run day to day
Clear plans, early sight of risks, and work that reaches a finish. We help you decide what to build or change next based on what customers actually need, then keep the work moving without unnecessary complexity.
- Simple roadmaps your team and clients can follow
- Risks and milestones tracked in plain language
- Process improvements that stick
- Hands-on support while work is underway
Practical tools and systems
Proven applications and focused custom work that reduce day-to-day friction and bring customers back, without signing up to half a dozen new products.
Online stores built around how you sell, with European payment options. Your team adds products, processes orders and handles refunds without a developer on call.
- Catalogue and checkout
- SumUp payments
- Order and inventory flow
- Sales reporting
Direct access to customers who already want to hear from you. Campaigns, segments and reporting on European delivery infrastructure.
- Branded templates
- Audience segmentation
- Scheduled sends
- Open and click reporting
Promotions and loyalty mechanics that pull existing customers back. Percentage or fixed discounts, usage limits, and evidence of what drove revenue.
- Discount codes
- Loyalty rewards
- Targeted offers
- Redemption analytics
Stock, suppliers and order flow in one place. Replaces spreadsheet chase for retail, wholesale and service businesses.
- Stock levels and alerts
- Purchase and sales orders
- Simple operational reporting
- Optional store link-up
A shared view of what is in progress, what is next, and who is responsible. Useful for small teams that need clarity without a heavy project office.
- Simple boards and timelines
- Clear responsibilities and due dates
- Progress your clients can see
- Handover notes that survive staff changes
From enquiry to live customer: forms, checks, welcome steps and handoffs that do not live in someone’s inbox. Useful where KYC or contracts sit in the path.
- Onboarding checklists
- Document collection and status
- Sales-to-delivery handoff
- Consent recorded correctly
Campaigns, content and promotions planned against the time and people you actually have. Direct channels first, so growth is not left to someone else’s algorithm.
- Quarterly marketing plans
- Email and promo calendars
- Event sign-ups and follow-up
- Clear responsibility for each strand of work
Map how work really happens, remove friction, then automate repetitive steps. Technology follows the process, not the other way around.
- Process mapping and redesign
- Workflow automation
- Role clarity and handoffs
- Light change management
When ready-made software does not fit, we build a small application around how you already work. You keep control of it. No pile of extra products to manage.
- Internal tools
- Links between systems you already use
- European hosting options
- Documentation and handover
How we keep work on course
Approaches used on complex work for larger organisations, adapted so a small Gibraltar team can use them without the overhead.
Clear roadmaps
Priorities, dates and trade-offs written so your team and clients can follow them.
Steady delivery
Short, regular steps with visible progress, so problems surface early.
Risk awareness
What could go wrong, who will deal with it, and what happens next. Kept alive, not filed away.
Customer-led decisions
What to build or change next is judged by value to customers, then checked before it is signed off.
Clear decision paths
Who decides, who needs to be informed, and how delays get resolved.
Results that can be checked
Agree what “better” looks like at the start, then review whether the change delivered it.
Gibraltar, EU and UK
We work with businesses already trading on the Rock, and with those setting up here. Local knowledge of how things work in Gibraltar, with clear sight of EU and UK rules that affect trade and data.
Company and governance
Registration, filings, board administration and the ongoing paperwork behind a Gibraltar trading company. Guidance through the sequence, not a one-off form fill.
Local regulatory fit
Data protection, e-commerce, employment and sector licensing have Gibraltar-specific edges. Processes are designed for this jurisdiction and its EU/UK interfaces, not copied from a larger market and hoped for the best.
AML / CTF where required
KYC, risk scoring, monitoring and reporting aligned to GFSC expectations and your risk profile. Built into how you work, not bolted on as another ignored tool.
Built on European infrastructure
Every core provider we use is European-headquartered. Your data is hosted and processed under European law. That is a deliberate choice: reduce dependence on US cloud platforms, keep your information under your control, and support the standards Gibraltar businesses need when dealing with EU and UK counterparties.
Tell us where you want to get to
If rising demands, admin or weak systems are holding the business back, or you are setting up and want a clean start, contact us. We will be direct about what is worth fixing first.